In my previous article about the SovLabs plugin I covered some pre-requisites and sent you over to the SovLabs documentation to finish the installation. Once you have installed the vRO plugin using the vRO Control Center you will go to your vRO Client and see a new folder that has all the Sovlabs vRO modules.
If you haven’t read Part 1 of this article you will want to go back and read it before you proceed. In part 2 we will build on the installation that we performed in part 1. Let’s just dig right in and get started.
How this integration works
Configuring the integration to use native vRA authentication requires the user to login to ServiceNow and vRA both. When the user logs into ServiceNow they are redirected to the vRA Login page and was logged in they are then redirected back to ServiceNow. This allows requests the user makes to be passed to vRA as that user. The main difference between this and the SAML (ADFS) integration is the user only need to login to vRA the very first time they use it and never again as the user is auto-magically logged in to vRA in the background using the SAML token. This is a great option for testing the integration without having to touch your Identity Management configuration.
It seems like everyone these days wants to use ServiceNow as their catalog for vRA. It use to be that everyone just wanted to create or update CI records. Before I get into the weeds on how to get vRA and ServiceNow talking together I wanted to take a few minutes to discuss the integration, the pros, the cons, and it’s limitation.
There are lots of reasons to want to export and import blueprints from one vRA instance to another. My current motives are to move blueprints from my vRA 7.2 environment to my newly deployed vRA 7.3 environment. In vRA 7.3 their is a great new free feature available, the Code Stream Management Pack for IT Devops that is free. However if you are running a pre vRA 7.3 environment you may want to get that content from that environment backed up so you can use it in another instance. Cloud Client is a great option.
Many of you are looking to kick the tires on the SovLabs vRO plugins for vRA 7.3, but don’t know where to begin. If that’s you, then you are in luck. In this article I’m going to walk you through everything you need to know to install the plugin. Before we begin please make sure you have visited the SovLabs Trial registration site so you have the installation bits and a trial key.
Patching vRA 7.3
Before we just go an drop in the plugin we need to prepare vRA. To do this we must first apply two hotfixes. One for the vRA appliance and one for vRO.
Some of you may have attended the vRA and ServiceNow presentation at VMworld 2017 yesterday. I regret not being able to attend and present it myself, however I’m certain that Chris Smith and Ian Smith did a fantastic job. Here I want to recap some of what was presented during that session.
It’s important to understand what options are available and what features they offer in order to understand what you really need when integrating with ServiceNow. To start do you need what is referred to as North/South integration, East/West Integration, or both. Below is a list of what capabilities fall under each classification.
|ServiceNow used as Catalog||vRA used as Catalog|
|VMware vRealize Automation handles automation and orchestration.||VMware vRealize Automation handles automation and orchestration.|
|Create or update CI records||Create or update CI records|
|Available via VMware ITSM plugin, AVNet Plugin, or Custom REST API integration.||Available via VMware ITSM plugin, SovLabs plugin, Avnet Plugin, or custom vRealize Orchestrator workflows.|
If you have been to the VMware Solutions Exchange you most certainly have seen the name SovLabs. Although their solutions are regularly called plug-ins, I assure you they offer more than just orchestrator-based plug-ins. I first started working with their solutions earlier this year and I was instantly hooked. Many of you have used vRO extensions that were made available by Tom Bonanno or myself posted here on Dailyhypervisor. One in particular is the custom hostname extension for vRA. While that extension has helped hundreds if not more of you, many of you quickly discovered the downside of using it. That downside being management overhead and lack of support. As much as we would have liked to offer support to those in need we simply don’t have the bandwidth to do so. Even upgrading the extension we put out for new versions of vRA in a timely manner had its challenges for us.
I have been so busy I haven’t had time to put any articles together in quiet some time. I know many if not all of you have the same issue. Never enough time in a day to do all the things you need to get done and the back log just keeps piling up. Every once in a while you need to just get away and reboot. Take some time and do something peaceful and relaxing.
If you are like me and you like to scuba dive I want to invite you to step away and enjoy a great time diving the beautiful reefs of Bonaire. Bonaire is just an all around awesome place to dive. If you have never been this is more a demand then a request because you simply have to explore the over 100 different dive locations on Bonaire.
One of my favorite things about Bonaire is although you can do boat dives, you don’t have to. Bonaire offers 24/7 hour shore diving. You simply pull up, gear up, and get in the water. I can also say of all the sites I have dove I have not found one that wasn’t amazing in its own right.
So if you enjoy diving and need to plan a getaway and leave work behind come join us on our Bonaire trip in February 2018. I dare you.
vRealize CloudClient 4.3
- Support for the vRealize Automation 7.2 capability to assign all users of a business group to an entitlement or to delete an inactive entitlement.
- The new vra catalogitem service unassign command enables you to remove a service from a catalog item.
- CloudClient’s truststore password can now be set by the user. As a result of this update, users may be prompted to accept certificates that were previously accepted in earlier versions of CloudClient.
- CloudClient 4.3 runs on Java version 1.8. Java 1.7 is no longer supported.
For additional details about this release, please refer to the Release Notes (links below).
As you may have guessed along with the release of vRA 7.2 VMware also release vRealize Business for Cloud 7.2.
What’s New in this release?
- Enhanced support for AWS via
- AWS Cloud Watch API Integration
- Visibility into all AWS regions and services
- Ability to automatically reconfigure new services
- Enhanced Reporting via
- Richer OOTB report with granularity
- Reconciliation via VM usage report
- Daily Price report
- Cloud Business Analysis Report
- Additional Product Enhancements
- OOTB Support for network pricing
- Support additional currencies
- Support pricing for FT enabled VMs
For more details about this release, please refer to the Release Notes (link below).